Now why would we admit that the first machine we ever brought in failed? Because after two plus decades in sales and very high end management the lesson has burned in. It's not always how you react when things go right but more important, how you fix it when things go wrong. And for us this was a pretty epic fail.
Begrudgingly we turned our attention to the LITE cloud maker and the small hearts and stars that rose upward lifted our spirits like the beautiful shimmering clouds it produced.
That night we spoke with tech support and were asked to run some tests the next day while videoing the results. After ONE
day the manufacturer said they'd be sending out a replacement plus cover the shipping, no questions asked. That defective machine still sits in our shop untouched, acting as a symbol of trust between us while the replacement is still happily making clouds in our rental pool.
Hopefully your patience and valuable time reading this gives you a better feel how we work and our company values. We would be honored to speak with you about representing SmileCloudsUSA in any capacity. If you are interested in learning more, please contact me directly at my personal email
and I will be delighted to answer any questions you have. Together we can decide the best fit for you and your situation while helping make brand recognition soar around the globe with SmileCloudsUSA!