Frequently Asked Questions

Answers To Some Of Our Most Commonly Asked Questions Are Below

questions
How do we work with you to stop harmful balloon and floating lantern releases. Are the clouds we make safe to touch and will they harm wildlife or the environment. What is helium and is it safe to have around my event. How long do the clouds last, how far do they fly and what happens in wind and rain. Here are just a few questions that are commonly asked and honest answers

Are Balloon Releases As Bad As We Think?

SmileCloudsUSA is committed to ending the dangerous release of all balloons, lanterns and other floating instruments that end up harming our precious wildlife both in Florida and throughout the world. Thankfully, public balloon releases have been outlawed in many locales and we at SmileCloudsUSA have partnered with numerous sustainable wildlife foundations to ensure these measures are enforced and continue raising awareness for the future.
picture of a turtle with balloon string wrapped around it

Are Your Clouds Really Safe For The Environment? Tough Questions - Real Answers

SmileCloudsUSA is headquartered in Vero Beach Florida, on the Atlantic Ocean. We walk these beaches with our kids, let our dogs frolic in the water and watch in great awe as our turtles navigate from birthplace to the mighty ocean. We are not alone in our fight to keep life-altering debris from our most treasured beaches, waterways and lagoons. Our proprietary soap fluid has been tested and certified by independent labs. It was also researched and approved prior to a show at The Environmental Learning Center in Wabasso, Florida. Helium is a non-toxic, inert, noble gas-meaning it can't explode. It's also the second most abundant element in the universe (after hydrogen). Though optional, we suggest adding nitrogen gas via a Gas Mixer that makes a denser slower floating cloud that hovers longer. With our mixer the helium consumption is reduced by around 60 percent-which is great as nitrogen costs about one fifth as much as helium. The mixer pays for itself after 5 300 cubic feet tanks

How do SmileClouds machines work and how much do they cost to run

The machines are simple to setup and operate. You add the fluid to ordinary tap water, connect to the gas source and within 5-10 minutes you're floating! The cost to run varies on the size of the machine and how fast clouds are being produced (gas flow). You can make 500+ clouds per hour for $20 on our 16 inch LITE model. The cost for an hour of operation using our 36 inch PLUS cloud maker is roughly $40

How long do SmileClouds last and how far can they travel

Depending on the atmospheric conditions, clouds can last up to an hour. Our proprietary fluid has been designed for maximum longevity while displaying a beautiful shimmer effect. When you prepare for your event you need to take into account the wind direction and speed. Clouds rise differently based on gas flow, mixture (nitrogen) temperature and humidity. They fly for miles and we've had hundreds of people say they saw them and followed them back to the source. Now that's an amazing example of visual marketing working brilliantly as your event becomes a people magnet!

Can clouds be colored and can they be used for indoor events

You can color the clouds using food coloring but note the clouds could stain objects that get touched. We are close to announcing an exciting breakthrough that allows many colors to be used that won't stain. The colorant acts like invisible ink in that it may slightly stain a shirt after being touched by a cloud but then magically disappears soon after. Our cloud machines can be used indoors! The clouds will slowly dissipate while clinging to the ceiling then become a small wet spot until dried completely. Most times they leave absolutely zero trace behind but depending on the ceiling a very slight spot can be detected. The higher the ceiling the better the effect so your guests experience more float time. We're also working on a new no-stain formula! 

How do the stencils work? Can you create any design I want

Stencils are what shapes the cloud after it has been pushed up from the machine basin. The soap foam cloud forms as helium moves everything upward and pushes out through the hole or holes in the stencil. SmileCloudsUSA builds ours out of a wood material called MDF which is similar to plywood. The smooth edges, strength and durability make the extra cost worthwhile either for our use or designed and sold to clients. We can build nearly any design you require for your event in any size needed. Prices are set dependent on complexity and size and start at $28 for a basic shape such as a cat. More demanding designs such as the snowflake that is pictured, require more materials and time due to the metal bridges being needed to hold the floating elements that create the separation.
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