Frequently Asked Questions
Answers To Some Of Our Most Commonly Asked Questions Are Below
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How do SmileClouds machines work and how much do they cost to run
The machines are simple to setup and operate. You add the fluid to ordinary tap water, connect to the gas source and within 5-10 minutes you're floating! The cost to run varies on the size of the machine and how fast clouds are being produced (gas flow). You can make 500+ clouds per hour for $20 on our 16 inch LITE model. The cost for an hour of operation using our 36 inch PLUS cloud maker is roughly $40
How long do SmileClouds last and how far can they travel
Depending on the atmospheric conditions, clouds can last up to an hour. Our proprietary fluid has been designed for maximum longevity while displaying a beautiful shimmer effect. When you prepare for your event you need to take into account the wind direction and speed. Clouds rise differently based on gas flow, mixture (nitrogen) temperature and humidity. They fly for miles and we've had hundreds of people say they saw them and followed them back to the source. Now that's an amazing example of visual marketing working brilliantly as your event becomes a people magnet!
Can clouds be colored and can they be used for indoor events
You can color the clouds using food coloring but note the clouds could stain objects that get touched. We are close to announcing an exciting breakthrough that allows many colors to be used that won't stain. The colorant acts like invisible ink in that it may slightly stain a shirt after being touched by a cloud but then magically disappears soon after. Our cloud machines can be used indoors! The clouds will slowly dissipate while clinging to the ceiling then become a small wet spot until dried completely. Most times they leave absolutely zero trace behind but depending on the ceiling a very slight spot can be detected. The higher the ceiling the better the effect so your guests experience more float time. We're also working on a new no-stain formula!
How do the stencils work? Can you create any design I want
Stencils are what shapes the cloud after it has been pushed up from the machine basin. The soap foam cloud forms as helium moves everything upward and pushes out through the hole or holes in the stencil. SmileCloudsUSA builds ours out of a wood material called MDF which is similar to plywood. The smooth edges, strength and durability make the extra cost worthwhile either for our use or designed and sold to clients. We can build nearly any design you require for your event in any size needed. Prices are set dependent on complexity and size and start at $28 for a basic shape such as a cat. More demanding designs such as the snowflake that is pictured, require more materials and time due to the metal bridges being needed to hold the floating elements that create the separation.